The Dunning Letters sub module contains programs that enable you to build a complete past due notice system.

Ü The dunning letter parameters should have been set up in the Dunning Letter Control F/M during installation.

Enter up to five standard dunning letters through the Dunning Letter Text F/M program. Each letter should include the salutation and closing if used.

Each customer record contains a flag that determines if that customer is eligible for dunning letters and the number of the last dunning letter sent. You can process dunning letters may at any time. When you do, print the Dunning Letter Edit List to verify which customers will receive them and which number letter they are to receive during the next dunning letter batch print.

The Dunning Letter Edit List contains an optional update, in which you can automatically set the Last Dunning Letter Sent flag back to zero in a customer’s file if that customer did not print on the Dunning Letter Edit List. The system then prints dunning letters through the Dunning Letter Print program based on the information on the edit list. Dunning letters may be printed on blank paper or on a preprinted form. At the end of the Dunning Letter Print program, there is an optional update that may update the last dunning letter sent flag in the customer’s file to that of the dunning letter just printed.