Use this program to enter time against a service ticket or several tickets by technician.
1. Technician
Enter the technician number. F2 allows a technician search.
2. Date
Enter the date of service. Enter (CR) defaults to the system date.
3. Ticket
Enter the ticket number and line number which was serviced. Press F2 to search by document or customer.
4. Service Code
Enter the service code which describes the service performed.
5. Beginning Time
Enter the time the service began. Enter (CR) defaults to the current system time.
6. Ending Time
Enter the time the service began. Enter (CR) defaults to the current system time.
7. Billed
Enter the time to charge for the service. Enter (CR) defaults to the difference of the beginning date/time minus the ending date/time.
*. Rate
Access to this field is restricted. HR will display if the rate charged is based on an Hourly rate. FL will display if the rate charged is based on a Flat rate.
*. C
Access to this field is restricted.
10. Meter Reading
Enter the current meter reading at the time of service. If the equipment is not a metered item or is not required to be read, NOT REQUIRED will display.
11. Time
Enter the time rate to charge.
*. P
Access to this field is restricted.
Select one of the following functions at the selection prompt after you complete line-item entry, the selection prompt allows the user to perform the following functions:
# Changes the line-item
A Adds a line-item
D Deletes the entire entry
L Enter the beginning line number to list
F3 End line-item entries
F4 Backup