Use this program to create and maintain the technician records to be used in the Service and Repair module. The technician must also have a corresponding record in Office Automation.
This program consists of two screens:
*. Technician
Enter the code that is assigned to this technician. This field is not accessible when modifying an existing code.
2. Name
Enter the technician’s name. The name will default from the Office Automation record.
3. Work Phone Number
Enter the technician’s work phone number. The number will default from the Office Automation record.
4. Home Phone Number
Enter the technician’s home phone number. The number will default from the Office Automation record.
5a. Regular Billing Rate
Enter the technician’s regular billing rate.
5b. Regular Cost Rate
Enter the technician’s regular cost rate.
6a. Overtime Billing Rate
Enter the technician’s overtime billing rate. The default rate will be the Static Control Overtime Ratio times the regular billing rate.
6b. Overtime Cost Rate
Enter the technician’s overtime cost rate. The default rate will be the Static Control Overtime Ratio times the regular cost rate.
7a. Holiday Billing Rate
Enter the technician’s holiday billing rate. The default rate will be the Static Control Holiday Ratio times the regular billing rate.
7b. Holiday Cost Rate
Enter the technician’s holiday cost rate. The default rate will be the Static Control Holiday Ratio times the regular cost rate.
8. Branch
Enter the branch this technician is assigned to (ref. 14).
9. Labor Item Number
Enter the labor item number. The item must be a valid item in Item File Maintenance with the service type set to Labor.
10. Active
Indicate whether the technician is active. Inactive technician records cannot be used during entry or inquiry programs.
2a. Month To Date Worked
Enter the month to date number of hours this technician worked.
2b. Month To Date Billed
Enter the month to date number of hours this technician billed.
3a. Year To Date Worked
Enter the year to date number of hours this technician worked.
3b. Year To Date Billed
Enter the year to date number of hours this technician billed.
4a. Prior Year Worked
Enter the prior year to date number of hours this technician worked.
4b. Prior Year Billed
Enter the prior year to date number of hours this technician billed.