The PO Exception Control Center (ECC) provides the buyer(s) with a method for addressing items that may require changes to replenishment parameters, gap analysis, and outstanding vendor returns. You must enter a buyer and warehouse to review the data. The ECC is populated using the System Alerts and Background Process. Processes will periodically execute update routines for the alerts to display. These alerts are classified as type “<ECC>” and contain reference information for display and processing. For example, an alert corresponding to frozen controls about to expire would include the scope information and direct the user to the Replenishment Parameters Maintenance for review and updating.
The System Management system alert and background processing routines facilitate any actions needed to feed into the Buyers Control Center and Exception Control Center. The system has a defined set of routines and the update interval required to perform the exception and replenishment calculations. In addition, order point and line point adjustment routines receive updates during system register processes. Receipt of items adjusts the order point based on lead time changes for example, and occur automatically at preset intervals. The background processing agent is responsible for handling these updates and providing the data to the system.
The alert system notifies via the Exception Control Center and additionally can be configured to notify users via email for certain conditions. A buyer may want to be notified of abnormal lead times upon receipt of items via email. This is accomplished by a buyer subscribing to specific alert types and supplying their user code and email information. When an alert is generated, the alert system records the information for display in the Exception Control Center and sends a summarized message to the user’s inbox.
The system background processes have various settings applied based on the business need. For example, expiring T-Min and Frozen Controls are updated in daily intervals by default, whereas Frozen Products with Hits can be updated hourly. These settings are tunable and can be adjusted by business, system resource, or other needs as determined by the environment.