Customer Inquiry (ARI610)—Ledgercards

 

Displays all ledgercard information for the selected customer.

The inquiry lists ledgercards from newest to oldest by default. To view ledgercards oldest to newest:

Click on the Date column header. (You can also click on any other column header to resort ledgercards.)

In either order, select the beginning date to view. Information displayed includes entry date, debit amount, credit amount, balance, transaction (register) type, document number and register number of each ledgercard on file for this customer.

Select the View Doc button at the bottom of the screen to display additional document detail information. The system checks to see if detail info exists for currently highlighted ledgercard line for its transaction type. For AR ledgercards there are 10 transaction types: B – Begin Balance, C – Cash Receipts, A – AR Sales Reg, O – SO Sales Reg, T – TS Invoice Reg, M – Credit Memo, S – Svc Charge Reg, R – Returned Check, X – Cust Balancing, s – SR Contract. Four of these types display additional document detail information. When you select View Doc, type C– Cash Receipts displays the Check History view line detail (ARI650) screen, type A– AR Sales Register displays the Open or Paid Doc view line detail (ARI614/ARI691) screen, and transaction types O--SO Sales Register, and M– Credit Memo display SO Doc Inquiry (SOI620) in view-only Past Invoice mode. If no information exists the system displays a message indicating no information exists instead of the transaction detail screen. If a record for SO Doc Inquiry exists in Password & Security F/M, the user must have the security code and password on file in order to access these screens.

 

See Also

How to view customer information