Viewing Background Process Logs

1. Access the Background Process Log Viewer. The complete path is System Management>System Dashboards Menu>Background Process Log Viewer.
2. Specify a specific transaction GUID or select the ALL icon. When a single Transaction GUID is entered or the “All” button is pressed, all filter values are reset and the list box is reloaded.
3. (Optional) In the Filters section narrow your browser display by using the following check boxes and prompts available for specifying the browser results:

• Destination—Directory, TCP/IP and/or Unspecified.
• Disposition—Incoming, Outgoing.
• Event Codes—Errors, Non-Errors

(The default for Destination, Disposition and Event Code filters is all options selected.)

4. (Optional) In the Filters section you can further narrow your browser display by using the following prompts available for specifying the browser results:

• Date/Time— Start Date, Start Time, End Date, End Time.
  Date and Time Ranges can be specified to show a range of records. Blank entries indicate no specific starting date or time. The date format is shown in 24 hour format, or HH:MM:SS.sss, where “sss” indicates milliseconds. The time can be entered in either 24 hour time, 12 hour time (am/pm), and with or without the colon separators. For example you can enter “100”, for 1:00:00.000 or 1:00 am.) If you enter ‘14523.5p’, the time value is 13:45:23.000 or 1:45:23.500 pm. The time entered must have at least an hour and minute component; “10p” will result in an invalid entry. If the end date is the same as the start date, the end time must be later than the start time.
• API Name—the API name to use for the filter or use the Search button or All buttons.
• Entity Key—All or a specific entity key.
  Note: You cannot manually enter an entity key in this field, because the actual entity key may contain null characters that cannot be reproduced by typing. Null characters are masked with a space on the screen for readability. To filter on an entity key, you must select the entity from the records in the browser, then right-click to use the “Filter on this API Name and Entity Key” option for the line.
• LID—All or a specific Logical ID.

5. (Optional) Select the Apply Filters button to reload the browser using the current filter selections. This button is only available when the current filter options are different from the ones that were last applied.
6. In the line browser, the following information is displayed for each record: Date/Time, Transaction GUID, Sequence number, Disposition (I-In, O-Out), Error Indicator(‘*’ or blank), Event Code, Event Code Description, , API Name, Entity, CID In, CID Out, LID, Generation, Destination path, and Message Memo.
7. (Optional)  If you double click on a GUID line in the browser, all sequence numbers for the selected Transaction GUID are displayed.
8. (Optional) Select the Reset Filters button to reset all filter entries to the original filter values (all entries cleared and all check boxes checked). This button is only available when the current filter options are different than the original filters.
9. You can repeat this process and specify additional transaction GUIDs for viewing records or press Done to exit the program.