Entering Lost Sales

You can enter lost sales from many locations is FACTS either by right-clicking to display the Lost Sale Entry option or selecting Options> Lost Sale Entry from a FACTS program menu. You can also access Lost Sale Entry (SOC320) from Lost Sale F/M (SOF930).

  1. Access Lost Sale Entry (SOC320).
  2. The date, customer, ship to, salesperson/territory, warehouse, item, initiating warehouse, quantity, pricing and cost information display from the calling program. You can modify this information as needed for the lost sale entry.
  3. You can also modify, as needed, the Lost Sale Reason code and indicate whether or not to update usage for this lost sale using the Update Usage checkbox.
  4. (Optional) In the Notes field, specify any notes for the lost sale entry.
  5. Save your changes.
  6. (Optional) Select the Reset Filter button to clear the list box of any values and reset the header field values on the screen to enter more lost sales information.
  7. Select Done to exit the program.