The Exception Control Center (ECC) provides the buyer(s) with a method for addressing items that may require changes to replenishment parameters, gap analysis, and outstanding vendor returns. You must specify a buyer and warehouse to review the data. Click here for more information about the ECC.
The Alert Control Center (ACC) allows users in general to review, respond to, or dismiss (delete) alerts specifically tied to a user. Click here for more information about the ACC.
Why are these programs listed together?
The Exception Control Center and the Alert Control Center are very similar in functionality and appearance. One program, the Exception Control Center, is geared more towards buyers in a company and the other program, the Alert Control Center, is set up for general system users that receive alerts.