Use this program to create and maintain the technician records to be used in the Service and Repair module. The technician must also have a corresponding record in Office Automation.
Use the Schedule screen to create the individual work schedules for each technician. Like default company work schedule, technicians marked to schedule will activate the scheduling routines. Having technicians not scheduled allows you to have a default or to-be scheduled technician, allowing entering of estimated time without concern for double booking. Note that these fields are initially set to the SR Control Record’s default schedule.
Click Field Descriptions for information on each field.