Customer Inquiry (ARI610)—Credit History

Displays credit history in three categories.

Aging buckets information as of the current date for balances due, over credit limit valueas well as disputed invoice balance information for the selected customer. The total and current aging figures include all disputed invoice amounts. The ‘Disputed’ aging bucket figures include only the disputed invoices and indicate how much of each aging/total figure is under dispute.

Over credit limit details

When customers are over their credit limit, defined as the sum of the customer’s open receivables minus any disputed invoices excluded from the credit check plus their open documents is greater than the credit limit set in Customer F/M, an additional line displays on the AR Customer Inquiry Aging View indicating this and showing what the credit limit is. The open documents total also displays on this view.

Payment History includes last sale and payment dates as well as payment statistics.

Sales History includes the date the account was opened , highest balance, month-to-date, year-to-date, and prior year sales, cost and GM %.

 

See also

Viewing customer information