Customer Inquiry (ARI610)—Check History

Displays accounts receivable document information by check number. The number of periods check history is kept is dependent on the Check History setting on in AR Static F/M.

The Check History view displays check numbers for the highlighted customer along with the check date, check amount, and check memo. You can sort the information by descending check number, ascending check number, or by check date (newest to oldest), with descending check number being the default sort order. Since duplicate check numbers can appear, lines appear first in check number order then date order or by date order then descending check number order depending on the sort order selected.

You can also click Line Detail to access the Check History - Line Detail window on each check line to display the payments and transactions made under that check entry. Lines are displayed in document and document continuation order. For payments on an invoice, the document number is the invoice number. In AR, the OA number preceded by "OA" acts as the document number. Miscellaneous cash lines are displayed with "MISC CSH" as the document number.

From the Check History - Line Detail window, if the highlighted document has not been deleted (through Document Removal Register or End of Period Update), indicated with a "Delete" status, click Doc Detail to see the AR transactions for that document or SO Doc Inq to display the Past Invoice window of SO Doc Inquiry. With regard to the AR transaction option, if the line has an "Open" status, the AR transactions display from the open and transaction tables (as seen in the line detail window of the Open Docs view of AR Customer Inquiry). If the line has a "Past" status, the AR transactions display from the paid document tables (as seen in the line detail window of Paid Doc History view). This option is not be available for OA or misc cash lines. You only have the option to pull up SO Doc Inquiry if the document highlighted was created in SO rather than in AR Invoice Entry.

Document Processing Notes

In the Cash Receipts and Adjustment Entry program, enter check header information, such as check number and check amount for a specific customer. You can enter transactions on existing open records, create miscellaneous cash entries, or create on-account entries. The Cash Receipts and Adjustment Register will create records in the check history files. If duplicate check numbers are entered, they are treated as separate check entries and new records are created. The new records are available from these files in the Check History view of AR Customer Inquiry.