Use this program to read, send and delete general and phone messages.
Specify the Employee code for the messages you want to see. Press Enter to default to your own user code. Press F2 to search for employees.
Specify the Message Type: Phone or General. Press Enter to default to phone message. If the user doesn’t have phone messages, the program automatically defaults to general messages.
Specify which messages to display to display: All-All messages, U-Unread, R-Read.
In the browser in the lower portion of the screen FACTS displays the selected message (including any phone options for phone messages), with the date and time sent, sender name, message topic, whether a reply is required and the message number. In the browser in the upper portion of the screen FACTS displays the body of the highlighted message.
You can click:
Read to mark the highlighted message as read. Yes will display at the Read field in the browser in the lower portion of the screen.
Forward to display General Message Entry (OAE220) so that you can forward the message to another employee or group.
Reply to display General Message Entry (OAE220) so that you can reply to the employee who sent the message to another employee or group.
Delete to remove the highlighted message.
Click Done to end the viewing messages for the selected employee and Done again to exit.