Responding to user alerts

1. Click System Managements> Mantenances> Alert Control Center.
2. All alerts for the user are displayed.
3. You can further limit the browser display by specifying an alert code in the dropdown list.
4. In the browser, highlight the alert to which you want to respond.
5. For actionable alerts, click Respond to Exception to access the entry program for the alert to manage the alert.
6. (Optional) When only the PreAuthExp alert is displayed, click Re-Auth All to attempt to re-auth all of the pre-auths currently displayed. If any pre-auth lines fail, a message is displayed.
7. Once you have entered the alert response information, click OK.
8. (Optional) You can also highlight an alert and click Manage Subscriptions to access the Manage Alert Subscriptions screen where you can add a subscription for an alert type.
9. You can repeat this process to respond to more alerts or click Done to exit the program.