CRS Temporary Item Processing

Use the Customer Returns Entry (SOE810) program for temporary items.

In CRS, you can enter temporary items for returns processing for the following return options:

Return to Warehouse
Return to Vendor for Credit
Return to Vendor for Replacement (When you select the Return to Vendor for Replacement you cannot specify the "Direct Ship" option for the Replace to Customer selection.)
Scrap
Repair

When processing a CRS temporary item that is a return action of “Repair” it is possible to enter a Unit of Measure that does not exist for the CRS Repair Item. When that repair is processed from the Buyers Control Center (BCC) and creates a PO, if the Unit of Measure entered in CRS is not a valid Unit of Measure for the CRS repair item then you will be prompted in the PO entry suite to enter that missing unit of measure in UM Code F/M and then in the CRS repair item UM F/M before being allowed to continue with the PO. Entry in the PO suite of purchase orders for >0 quantities are not allowed for Temporary items. All quantities entered for a temporary item must be negative quantities.

The Return Action: Return to Vendor for Replacement is not allowed for temporary items.

Temporary Items cannot be serial or lot items.

The CRS Quick Entry program does not allow entry of temporary items.

In Purchase Order Entry, you can also enter a temporary item having a negative quantity without a tie to any document.

PO to GL posting

The Nonstocked field in the PO line files refers to the item being a temporary item tied to a sales order, and not that the item is in the ICMAST (IC Master) table as a non-stock item. This is so the PO to GL posting table uses the Temporary/Nonstocked GL # selection. Truly temporary items entered in the PO suite have the Temporary_Item flag set to “Y” and use the Temporary/Nonstocked GL # selection too.

Temporary items created in CRS / SO

Temporary items created in CRS and passed through are not editable in the BCC nor the PO Entry Suite, but the temporary item flag is set to Y for them.

Temporary items created in SO, which are imported into PO from a suggested PO or by F1 entry in PO Entry or PO Receipt Entry do not have the temporary item flag set to Y in PO.

EWMS processing

Using EW (Accellos/Radio Beacon) and entering a PO containing only a temporary item, when editing that PO, you are prompted to reprint the PO, even though the temporary item, being non-stock and un-inventoried, doesn’t go to the WMS. This is so if multiple lines exist on the document, and any must interact with Accellos, it will get updated at Accellos.