Service & Repair Contracts is an optional feature of the FACTS System. Use the proposal programs to enter, correct, print and remove Contracts in the system. You can also import a proposal into a Contract.
Contracts are entered into the system through the Contract Entry program. The program is similar to all the Sales Orders entry programs in that the Contract is entered for a particular customer along with the items and prices being proposed. Contracts are entered with an effective date (the system date) and expiration date. Both dates can be modified, as necessary, through the Contract Entry program.
Contracts can be printed or reprinted through the Contract Print program and can be corrected through the Contract Entry program. A Contract can be corrected and reprinted as often as needed up until the time it is converted to a contract. If the Contract is not converted at the time of entry, it can be converted at a later date through the same ending routine at the end of the entry program. When a Contract is converted to a contract, it stays in the Contract File. Expired proposals can be removed through the End of Period Contract Removal program by the proposal number and the expiration date (cutoff date).