Use these fields to create and maintain the technician records to be used in the Service and Repair module.
Main screen fields
*. Technician
Specify the code that is assigned to this technician. This field is not accessible when modifying an existing code.
2. Name
Specify the technician’s name. The name will default from the Office Automation record.
3. Work Phone Number
Specify the technician’s work phone number. The number will default from the Office Automation record.
4. Home Phone Number
Specify the technician’s home phone number. The number will default from the Office Automation record.
5a. Regular Billing Rate
Specify the technician’s regular billing rate.
5b. Regular Cost Rate
Specify the technician’s regular cost rate.
6a. Overtime Billing Rate
Specify the technician’s overtime billing rate. The default rate will be the Static Control Overtime Ratio times the regular billing rate.
6b. Overtime Cost Rate
Specify the technician’s overtime cost rate. The default rate will be the Static Control Overtime Ratio times the regular cost rate.
7a. Holiday Billing Rate
Specify the technician’s holiday billing rate. The default rate will be the Static Control Holiday Ratio times the regular billing rate.
7b. Holiday Cost Rate
Specify the technician’s holiday cost rate. The default rate will be the Static Control Holiday Ratio times the regular cost rate.
8. Branch
Specify the branch this technician is assigned to (ref. 14).
9. Labor Item Number
Specify the labor item number. The item must be a valid item in Item File Maintenance with the service type set to Labor.
10. Active
Indicate whether the technician is active. Inactive technician records cannot be used during entry or inquiry programs.
Work History fields
2a. Month To Date Worked
Specify the month to date number of hours this technician worked.
2b. Month To Date Billed
Specify the month to date number of hours this technician billed.
3a. Year To Date Worked
Specify the year to date number of hours this technician worked.
3b. Year To Date Billed
Specify the year to date number of hours this technician billed.
4a. Prior Year Worked
Specify the prior year to date number of hours this technician worked.
4b. Prior Year Billed
Specify the prior year to date number of hours this technician billed.