Using Schedule Entry

1. Access Schedule Entry from the Service Ticket Entry (SRC550) or Service Ticket Dispatch (SRI610)screens.
2. Click Add.
3. Specify the technician, the schedule Date, estimated Hours.
4. (Optional) Specify additional technicians as needed.
5. Click Save; then click Cancel to end line entry.

6. The program validates the available of the technician’s time and displays a Scheduling Conflict message with any issues.

7. (Optional) Click Refresh View to clear any schedule conflicts or any additional schedules made while in this screen.
8. Click Done.

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