The Customer Credit Check Processing program performs all the calculations and gives the appropriate messages for customer credit check. This routine is called from various entry programs and only the results are returned.
The system performs a customer credit check for each customer during Sales Order entry programs based on the Credit Limit value and the number of Credit Check Days entered on the Accounting tab of Customer F/M. If the customer fails the credit check a message appears. No action is taken by the system unless a password is required. The system rejects the customer if a valid password is not supplied.
The credit hold option for a customer is based on the Credit Check prompt on the Accounting view of Customer F/M. If the Credit Check prompt is set to "Message", "Refuse", "Hold", or "Password", a message displays if the customer fails the credit check. The current balance figure used for processing comes from the customer’s existing balance in AR Customer F/M. The password for the credit check override resides in the AR Static Control F/M.
To add a new customer during order entry, you can access the Quick Customer Add dialog box.When a new customer is added by using this feature in the order entry programs, the customer credit check field value is loaded from the default in the AR Static Control record. You cannot specify credit check information this screen. If you need to modify the customer credit information, access AR Customer F/M.
For Quote Entry, Sales Order Entry, Direct Invoice Entry, Counter Sale Entry, Credit Memo Entry, Customer Returns Entry and Blanket Sales Order Release Register and Post Recurring Documents, the credit check routine also checks the Disputed Invoice setting in AR Document Change F/M for each open AR document record. If it finds a disputed invoice record, the credit check processing checks the invoice’s Exclude from Credit Check setting in AR Document Change F/M to determine if the disputed invoice is to be considered in the credit check past due processing. Documents marked as excluded from credit checking are skipped from the total amount past due. All invoices total into the customer’s balance and aging figures. Any disputed invoices that are excluded from the credit check are accumulated into a new total. The check for over credit limit is calculated as the customer’s balance minus disputed invoices not to be included plus document totals. Then, if the customer is past due, the excluded total displays on the optional Customer Aging window that displays in AR Invoice Entry and Sales Orders Entry programs: Quote Entry, Sales Order Entry, Direct Invoice Entry, Counter Sale Entry, Credit Memo Entry, Customer Returns Entry, and Blanket Sales Order Release Register and Post Recurring Documents.
The optional Customer Aging window displays in AR Invoice Entry and Sales Orders Entry programs: Quote Entry, Sales Order Entry, Direct Invoice Entry, Counter Sale Entry, Credit Memo Entry, Customer Returns Entry, and Blanket Sales Order Release Register and Post Recurring Documents
Customer aging information includes the customer number, credit limit, aging as of date, balances for aging columns set in AR Aging Control F/M, balance, aging open documents totals, amount excluded from credit check processing and a "Disputed Invoices’ indicator (based on the Disputed Invoice setting in AR Document Change F/M.