Sales Orders Overview

The Infor Distribution FACTS Sales Orders Module is the backbone of the FACTS customer service element. It maintains file information, provides complete audit trails on all orders, invoices, credit memos and other transactions. The module also optionally posts to General Ledger according to the parameters you establish in the GL posting tables.

The Sales Orders module is broken down into the following subsystems:

Quotes

MSDS

Orders

Inquiries

Invoices

Reports & Prints

Customer Returns 

End of Period

Shipping

File Maintenances

Contract Pricing

 

See also:

Deposit and Payment Entry

CenPOS or PayPro Flow Credit Card Handling

 

Many of these subsystems and additional features are optional so you can effectively use the parts of the SO module that you need and ignore the others.

The Sales Orders Module also interacts with

Module…

To…

Accounts Receivable

Enter documents for customers and post invoices to the Open Receivable File

Inventory Control

Enter items and manage warehouse information

Sales Analysis

Post invoices into Sales Analysis Files so you can review historical sales data

Purchase Orders

Allow direct shipments to automatically post transactions to the suggested PO Entry File

Job Cost

Post invoices that posted to jobs

Electronic Data Interchange

Transmit purchase orders and other documents electronically

Service & Repair

Post service orders, tickets and contracts to the system