Responding to Alerts

Click SM>System Dashboards Menu>Alert Control Center.
Specify the user code for reviewing alerts.
Optionally, using the drop down list, further limit the browser display of alerts by specifying an alert code.
Highlight an alert line in the browser and click:
Refresh to redisplay the alerts.
Alert Details to view detail information about the alert, including the alert name and extended description, alert delivery method and available subscription values and alert status. Click OK to return to the ACC.
For actionable alerts, click Respond to Exception to access the entry program for the alert to manage the alert.
When only the PreAuthExp alert is displayed, click Re-Auth All to attempt to re-auth all of the pre-auths currently displayed. If any pre-auth lines fail, a message is displayed.
Click Close All to close all Alert Detail and Respond to Alert windows.
Click Done to exit the screen.