Use Catalog Item Inquiry to review information for catalog items within inventory.
When you first access Catalog Item Inquiry, the upper portion of the screen contains a Go to field, which is used locate specific items. The Go to field is case sensitive. This means that if you enter i100 to lookup a item number when someone entered it as I100, the item record you are looking for will not display in the browser.
The Starts With option uses only the first column of the Layout list for the search. To use Starts With, enter one or more characters to match the beginning of the records for the search. Then, choose the Go button or press Enter to begin the search.
For example, if you enter D as the Starts With in the Item Lookup and press Enter, the Lookup list will redisplay records showing the first item that begins with a D. If there are no matches for your selection, a message displays and the Lookup list does not change.
You can select the Filters if you want to limit the number of records that display in the inquiry browser. You can also click Options>Filter Values.
There are two views available in the lower portion of the screen:
Sync is a method of connecting the entry programs with information displayed in customer, item and vendor inquiries. It is a helpful feature because it enables you to get real-time information such as customer balances, vendor balances and warehouse quantities, while you are working in entry programs.
You can select the Sync icon to change or update the information displayed in this inquiry. When you use the Sync feature, the icon display changes to a contain a green + (plus) symbol. Use this display to note whether your inquiry is in Sync mode.
Inquiries are synchronized on a per user basis. In other words, if you are signed on to FACTS in one window with one name and signed on in another window with another name, it will display as if the Sync function is not working.
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