Service Fill Report (SOR860)

Using reports

Use the Service Level Report to measure your company’s level of service by evaluating what percentage of line items are completely filled on the first shipment to a customer or transfer to another warehouse. Back orders are not considered by this report.

The report can be run for one or all warehouses with a range of ship dates. It can be printed as warehouse totals only, in summary or with order and transfer ticket detail. You can select to include orders, counter sales, transfers, or a combination orders and counter sales.

You also can select to print the documents by customer, customer class, salesperson or ship date and include a beginning and ending range. For warehouse transfers, since customer, customer class, and salesperson do not apply, transfer tickets print in ticket number order unless you select to print in ship date order.

Click field descriptions for information on each field.

Processing

• For service level processing, the system measures the request date against the shipping date entered in Order Confirmation to determine if the line item will fail for the report.
  
• This report is valid for item type S—stocking items only.
  

See also

Using reports

Using print options

Using report templates

Viewing reports on screen (using the viewer)

Using reports and prints as audit trails

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