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Service Time Entry (SRE310)

Use this program to enter service time against a specific service ticket. This entry program should be used when multiple technicians have worked on a single ticket.

The Service Time Entry screen consists of three sections.The upper portion of the screen is called the header portion where the are entered. The middle portion is called the line-item portion where is entered. The lower portion, which shows up after line-items are entered, is called the ending routine and consists of the final fields prior to completion of the order. The screen was designed to look like a printed order.

During entry of an order, you have the option of changing, adding to, removing line-items from, or deleting the order at any time. Deleted orders are not simply removed from the file. Deleted order’s line-item records are removed and the header record status is changed to deleted. The order then displays at the beginning of the next Daily Sales Register as a deleted order and is removed in the subsequent update. This procedure provides a complete audit trail of all order numbers used.

Click field descriptions for information on each field.