Dunning Letter Control F/M (ARF980)

Use this program to create and maintain the dunning letter control record, which contains the information used for sending out dunning letters. Options include the following:

• Number of different dunning letters.
  
• Whether to use a preprinted form.
  
• Whether to base letters on due date or invoice date.
  
• How to treat credit memos.
  
• Number of days past date for each letter.
  
• Number of days past date to include invoices.
  
• Continue printing last letter.
  
• Select minimum amount due to print letters.
  

This control record must be set up prior to running the Dunning Letter Text F/M, the Dunning Letter Edit List and the Dunning Letter Print.

For more information how to use maintenances, refer to the following topics:

How to use file maintenance programs

Access this program by choosing Accounts Receivable-->File Maintenances-->Infrequent File Maintenances-->Dunning Letter Control F/M.

The following fields are involved in creating the dunning letter control record:

1. # Of Different Letters

Enter the number of different dunning letters (0-5). Press Enter (CR) to initially default to 0. If 0 is entered, the remaining fields are skipped.

2. Use Preprinted Forms

Indicate whether to use preprinted forms. Press Enter (CR) to initially default to unselected.

3. Base On Due/Invoice Date

Enter whether invoices listed in letters are considered past due based on Due date or Invoice date. Press Enter (CR) to initially default to D.

4. Credit Memos - Subtract/Ignore

Enter whether to Subtract out or Ignore credit memos for letters. Press Enter (CR) to initially default to S.

5. Days Past Date To Begin Letters

Enter the number of days an invoice should be past the invoice or due date (depending on how letters are based in field #3) before the first dunning letter is sent out (0-999). Press Enter (CR) to initially default to 90.

6. Days Past Date To Include Invcs (Invoices)

Enter the number of days an invoice should be past the invoice or due date (depending on how letters are based in field #3) to be included on the dunning letter (0-999). Press Enter (CR) to initially default to 90.

7. Continue after last letter

Indicate whether to continue sending the last letter after it has been sent but the account has not been cleared. Press Enter (CR) to initially default to unselected.

8. Min (Minimum) Amount Due To Send Letter

Enter the minimum amount a customer must owe before a dunning letter is sent (0-99999). Press Enter (CR) to initially default to 100.