View Messages(OAE230)

How to

Use this program to read, send and delete general and phone messages.

The following fields are involved in running the Message Viewing/Disposition program:

1. Employee

Enter code for the employee whose messages you want to see. Enter (CR) defaults to your own user code.

Press F2 or to search for employees.

2. Message Type

Select the type of messages to view--Phone or General. Enter (CR) defaults to phone message. If the user doesn’t have phone messages, the program automatically defaults to general messages.

3. Display Messages

Select which messages to display to display: All-All messages, U-Unread, R-Read.

In the browser in the lower portion of the screen FACTS displays the selected message (including any phone options for phone messages), with the date and time sent, sender name, message topic, whether a reply is required and the message number. In the browser in the upper portion of the screen FACTS displays the body of the highlighted message.

You can select:

Read to mark the highlighted message as read. Yes will display at the Read field in the browser in the lower portion of the screen.

Forward to display General Message Entry (OAE220) so that you can forward the message to another employee or group.

Reply to display General Message Entry (OAE220) so that you can reply to the employee who sent the message to another employee or group.

The icon to delete the highlighted message. 

Press Done to end the viewing messages for the selected employee and Done again to exit.