Use this program to view the following information about the equipment entered into Service and Repair module Equipment information:
1. Equipment Code
Enter the equipment code to inquire upon or press F2-Search to search.
Once an equipment record is displayed, use the up and down arrows to scroll through the equipment records. Enter a display code or use the left and right arrows to scroll through the display codes. The following display codes are available:
G General displays general file information including equipment number, customer, site, item number, item description, location 1, location 2, model, manufacturer, primary serial number, secondary serial number, installation date, last service date, parts warranty date, and warranty expiration date.
A Activity displays information including equipment number, customer, site, item number, item description, month to date calls, cost and service; year to date calls, cost and service; total calls, cost and service.
O Orders displays information including equipment number, customer, site, item number, and item description. Service order details include ticket number and line number, symptom, status, priority, technician, entered date, scheduled date, time, and labor hours.
P Past Invoices displays information including equipment number, customer, site, item number, and item description. Past invoice details include ticket number and line number, invoice number, date, amount, and reference number.
Pr Preventative Maintenance displays information including equipment number, customer, site, item number, item description, preventative service, service description, frequency, price, last date, and next preventative maintenance.
M Meter History displays information including equipment number, customer, site, item number, item description, date read, meter reading, invoice number, and meter charge.
N Notes displays all notes recorded for this item. If no notes exists for the item displayed, the systems asks Enter notes for this item. Enter No or Yes to indicate whether to enter notes for this item. As notes are entered, line numbers are assigned beginning with 010 and will automatically increment by 10. Enter text (up to 70 characters per line). F3 ends entry of notes. F4 backs up to the line number; enter the beginning line number. F3 allows the user to set the line number increments (1-10). If the increment is set to 1, a maximum of 999 lines may be entered. F4 (from line number) will back up and delete the previous line.
Once notes have been added, the following options become available:
# Changes a line number. Notes may be changed or deleted by entering the line number. Enter whether to Change or Delete. If D is entered, the line is deleted. If C is entered, enter text (up to 70 characters). During this change routine, F1 defaults to the currently displayed value of the field. F3 ends entry of lines. F4 backs up to the line number; enter the new line number. If a new line number is added, the old line number is deleted. F2 allows the user to set the line number increment (1-10). F4 backs up to the main field.
L Lists line numbers. A limited number of line numbers appear on the screen at anytime. The list function allows line numbers to be redisplayed. The user selects the beginning line number to list.
A Adds a line number. New line numbers may be added as needed. F3 ends entry of lines. F4 backs up to the line number; enter the new line number. F2 allows the user to set the line number increment (1-10). F4 (from line number) will back up and delete the previous line.
M Moves a line number. Enter beginning line number to move. Enter ending line number to move. Enter line number where text will be moved (existing lines will be replaced) one line at a time, or blocks of lines may be moved.
D Deletes a line number. One line or several lines of notes can be deleted at any one time. Enter beginning and ending line numbers to delete. Enter N or YES to delete. CR defaults to N.
F4-Backup returns the prompt to the equipment prompt.