to search. Press F3 to default to the next record.
Use the Customer Item F/M program to set up cross-references for the item numbers that customers use to ID items and the item codes used in FACTS. Both the customer item descriptions and the standard FACTS item descriptions print on pick tickets and invoices.
eCatelog Note: When a customer item is added or the description is changed, the system adds a record to the eCatalog log file for the next update to the eCatalog database. There is currently no way to remove a Customer item record from eCatalog. However, when a Customer item record is deleted, any unprocessed records for this transaction will be removed from the log file. The system sends All customer items to eCatalog.
Use the following fields to set up customer item cross-references:
*1. Customer
Enter a valid remote order customer (up to 10 characters). Press F2 or
to search. Press F3 to default to the next record.
*2. Customer’s Item Number
Enter the customer item number (up to 20 characters). Press F2 or
to search existing customer/item numbers. Press F3 to default to the first record.
3. FACTS Item Number
Enter the corresponding FACTS item number (up to 20 characters). Once a FACTS item number is entered, FACTS automatically displays Description 1 for that item.
4. Customer’s Item Description
Enter an alternate description or the customer’s own description of this item (up to 30 characters).
5. Default Selling UM
Enter the default selling unit of measure (UM) for this item (up to two characters). Press F2 or
to search of existing units of measure. Press Enter (CR) to default to the FACTS default selling UM for this item.
For more detailed information on file maintenance programs, consult the following topics.