Use the Remote Customer/Item File Maintenance program to create and maintain links between the standard system item numbers and the item numbers to be used in Remote Order Entry. Linking the customer item numbers to a standard system number makes it easier to search for items by using item numbers that are easily recognizable versus item numbers that the distributor uses.
Use the following prompts to create or edit a customer/item record:
1. Customer Number
This field is not accessible. Customer number defaults to the customer number and may not be edited.
*2. Customer’s Item Number
Enter the customer item number (up to 20 characters). Press F2 to search for existing customer/item numbers. Press F3 to default to the first record.
3. FACTS Item Number
Enter the corresponding FACTS item number (up to 20 characters). Once a FACTS item number is entered, FACTS automatically displays Description 1 for that item.
4. Customer’s Item Description
Enter an alternate description or the customer’s own description of this item (up to 30 characters).
5. Default Selling UM
Enter the default selling unit of measure (UM) for this item (up to two characters). Press F2 to search of existing units of measure. Press Enter (CR) to default to the FACTS default selling UM for this item.