Disposition Code Type |
Return to Vendor |
Return to Stock |
Await Approval |
Under Warranty |
Repair Ticket |
CM Returns Code |
CM Type |
Create SO |
Category |
Credit |
No |
No |
N/A |
N/A |
N/A |
Yes |
Allowance |
No |
0 |
Credit |
No |
Yes |
N/A |
N/A |
N/A |
Yes |
Return |
No |
1 |
Credit |
Yes |
N/A |
Yes |
N/A |
N/A |
Yes |
Allowance |
No |
2 |
Credit |
Yes |
N/A |
No |
N/A |
N/A |
Yes |
Allowance |
No |
2 |
Credit |
Replace |
N/A |
Yes |
N/A |
N/A |
Yes |
Allowance |
No |
3 |
Credit |
Replace |
N/A |
No |
N/A |
N/A |
Yes |
Allowance |
No |
3 |
Replacement |
No |
No |
N/A |
Yes |
N/A |
N/A |
N/A |
Yes |
4 |
Replacement |
No |
No |
N/A |
No |
N/A |
N/A |
N/A |
Yes |
4 |
Replacement |
No |
Yes |
N/A |
N/A |
N/A |
Yes |
Return |
Yes |
5 |
Replacement |
Yes |
N/A |
Yes |
Yes |
N/A |
N/A |
N/A |
Yes |
6 |
Replacement |
Yes |
N/A |
Yes |
No |
N/A |
N/A |
N/A |
Yes |
6 |
Replacement |
Yes |
N/A |
No |
Yes |
N/A |
N/A |
N/A |
Yes |
6 |
Replacement |
Yes |
N/A |
No |
No |
N/A |
N/A |
N/A |
Yes |
6 |
Replacement |
Replace |
N/A |
Yes |
Yes |
N/A |
N/A |
N/A |
Yes |
7 |
Replacement |
Replace |
N/A |
Yes |
No |
N/A |
N/A |
N/A |
Yes |
7 |
Replacement |
Replace |
N/A |
No |
Yes |
N/A |
N/A |
N/A |
Yes |
7 |
Replacement |
Replace |
N/A |
No |
No |
N/A |
N/A |
N/A |
Yes |
7 |
Repair |
Yes |
N/A |
N/A |
Yes |
Yes |
N/A |
N/A |
Yes |
8 |
Repair |
Yes |
N/A |
N/A |
Yes |
No |
N/A |
N/A |
Yes |
8 |
Repair |
Yes |
N/A |
N/A |
No |
Yes |
N/A |
N/A |
Yes |
8 |
Repair |
Yes |
N/A |
N/A |
No |
No |
N/A |
N/A |
Yes |
8 |
Disposition Category |
Disposition options |
Description |
0 – return for credit, scrap |
return to vendor = N return to stock = N await vend app = N/A under warranty = N/A |
Customer returns goods for credit and the wholesale distributor scraps the goods. |
+ |
- |
Customer Returns GL # CRS price
Instead of Sales or Credit Memo GL # |
AR GL # CRS price - restocking fee
As normal except for amount |
|
Returns Restocking Fee GL # restocking fee New posting |
Disposition Category |
Disposition options |
Description |
1 - return for credit |
return to vendor = N return to stock = Y await vend app = N/A under warranty = N/A |
Customer returns goods for credit and WD returns goods to stock |
+ |
- |
Customer Returns GL # CRS price
Instead of Sales or Credit Memo GL # |
AR GL # CRS price - restocking fee
As normal except for amount |
|
Returns Restocking Fee GL # restocking fee
New posting |
Returned Inventory GL # CRS cost
Instead of Inventory GL # |
Returns Cost of Goods Sold GL # CRS cost
Instead of COGS GL # |
Disposition Category |
Disposition options |
Description |
2 - return for credit |
return to vendor = Y return to stock = N/A await vend app = Y/N under warranty = N/A |
Customer returns goods for credit from WD and WD expects credit from the vendor. |
+ |
- |
Customer Returns GL # CRS price
Instead of Sales or Credit Memo GL # |
AR GL # CRS price - restocking fee
As normal except for amount |
|
Returns Restocking Fee GL # restocking fee
New posting |
+ |
- |
AP GL # CRS cost
As normal - amount entered in AP Doc Entry |
Returned Inventory GL # CRS cost
As normal - GL # entered in AP Doc Entry |
Disposition Category |
Disposition options |
Description |
3 - return for credit |
return to vendor = R return to stock = N/A await vend app = Y/N under warranty = N/A |
Customer returns goods to receive credit from WD and WD expects the vendor to replace goods and then put them back into stock. |
+ |
- |
Customer Returns GL # CRS price
Instead of Sales or Credit Memo GL # |
AR GL # CRS price - restocking fee
As normal except for amount |
|
Returns Restocking Fee GL # restocking fee
New posting |
+ |
- |
Inventory GL # CRS cost
As normal - cost entered in IC Adj Entry |
Returned Inventory GL # CRS cost
As normal - GL # for adjustment code |
Disposition Category |
Disposition options |
Description |
4 - return for replacement |
return to vendor = N return to stock = N await vend app = N/A under warranty = Y/N |
Customer returns goods to receive replacement goods from WD and WD scraps returned goods. |
+ |
- |
AR GL # CRS price
As normal |
Sales GL # CRS price
As normal |
(If under warranty & replacement price > $0) Cost of Goods Sold GL # % of CRS cost not under warranty
As normal except for cost |
Inventory GL # CRS cost
As normal |
Returned Inventory GL # % of CRS cost under warranty
New posting |
|
Disposition Category |
Disposition options |
Description |
5 - return for replacement |
return to vendor = N return to stock = Y await vend app = N/A under warranty = N/A |
Customer returns goods to receive replacement goods from WD and WD returns the goods to stock. |
+ |
- |
Customer Returns GL # CRS price
Instead of Sales or Credit Memo GL # |
AR GL # CRS price - restocking fee
As normal except for amount |
|
Returns Restocking Fee GL # restocking fee
New posting |
Returned Inventory GL # CRS cost
Instead of Inventory GL # |
Returns COGS GL # CRS cost
Instead of COGS GL # |
|
|
+ |
- |
AR GL # CRS price
As normal |
Sales GL # CRS price
As normal |
COGS GL # CRS cost
As normal |
Inventory GL # CRS cost
As normal |
Disposition Category |
Disposition options |
Description |
6 - return for replacement |
return to vendor = Y return to stock = N/A await vend app = Y/N under warranty = Y/N |
Customer returns goods to receive replacement goods from WD and WD returns the goods to vendor for credit. |
+ |
- |
AR GL # CRS price
As normal |
Sales GL # CRS price
As normal |
If under warranty & replacement price > $0 Cost of Goods Sold GL # % of CRS cost not under warranty
As normal except for amount |
Inventory GL # CRS cost
As normal |
Returned Inventory GL # % of CRS cost under warranty
New posting |
|
+ |
- |
AP GL # CRS cost
As normal - amount entered in AP Doc Entry |
Returned Inventory GL # CRS cost
As normal - GL # entered in AP Doc Entry |
Disposition Category |
Disposition options |
Description |
7 - return for replacement |
return to vendor = R return to stock = N/A await vend app = Y/N under warranty = Y/N |
Customer returns goods for replacement, WD returns goods to the vendor for replacement and replaces goods out of the warehouse. The goods may or may not be the same goods that are replaced by the vendor. |
+ |
- |
AR GL # CRS price
As normal |
Sales GL # CRS price
As normal |
If under warranty & replacement price > $0 Cost of Goods Sold GL # % of CRS cost not under warranty
As normal |
Inventory GL # CRS cost
As normal |
Returned Inventory GL # % of CRS cost under warranty
New posting |
|
+ |
- |
Inventory GL # CRS cost
As normal - cost entered in IC Adj Entry |
Returned Inventory GL # - CRS cost
As normal - GL for adjustment code |
Disposition Category |
Disposition options |
Description |
8 - return for repair |
return to vendor = Y* return to stock = N/A await vend app = N/A under warranty = Y/N
*cannot be changed |
Customer returns goods for repair. WD either repairs the goods, sends the goods back to the vendor to be repaired or sends the goods to a third party repair shop, then returns repaired goods to the customer. |
+ |
- |
AR GL # CRS repair price
As normal |
Sales GL # CRS repair price
As normal |
COGS GL # CRS repair cost
As normal |
Inventory GL # CRS repair cost
As normal |