CRS Status Report (SOR820)

Using Reports

Use the CRS Status Report to track returns currently on file in the CRS subsystem. It provides you with information from the return document, as well as, information from any related sales order document, credit memo, and/or vendor return when applicable.

You have the option to:

Report information includes the following: document number, return entry date, customer number, return warehouse, document line number, item and description, reason code, disposition code, return quantity, unit of measure, price and pricing unit of measure, price extension, line status, document total, and credit memo or sales order document number when applicable, or vendor number, name, vendor return document, line number and status when applicable. This report differs from the Returns Analysis Report in that it includes pricing information.

Field Descriptions

Use the following fields to print the CRS status report:

1. Order

Select the order in which to print the status report: Document, Customer, or Item order. The program defaults to Document order.

2. Beginning

Enter the beginning Document, Customer or Item to print, depending on the Order selected. Press F1 to default to FIRST. Press F2 to search.

3. Ending

Enter the ending Document, Customer or Item to print, depending on the Order selected. Press F1 to default to LAST. Press F2 to search.

4. Warehouse

Enter the return warehouse to print. Only valid warehouse codes are accepted. The program defaults to the warehouse assigned to the current terminal. Press F2 to search. Press F3 to default to ALL.

5. Reason Code

Enter the reason codes to include. This field is not available when printing in Document order. Press F1 to default to ALL. Press F2 to search.

6. Disposition Code

Enter the disposition codes to include. This field is not available when printing in Document order. Press F1 to default to ALL. Press F2 to search.

7. Status Code

Enter the document line status codes to include. This field is not available when printing in Document order. Press F1 to default to ALL. Press F2 to search.

8. Include Price

Indicate whether you want to include pricing information.

9. Memo

Indicate whether you want to include memo information.

10. VRS

Indicate whether to include Vendor Return data.

11. Beginning Return Date

Enter the beginning return date to print. If one or two digits are entered, the system will assume the digits are the day of the current month and year, and will complete the date entry for the user. Press F1 to default to FIRST.

12. Ending Return Date

Enter the ending return date to print. If one or two digits are entered, the system will assume the digits are the day of the current month and year, and will complete the date entry for the user. Press F1 to default to LAST.

See Also
Using Reports

Using print options

Using report templates

Viewing reports on screen (using the viewer)

Using reports and prints as audit trails