Josh Coates joined Sequoia Group in 2013 and truly enjoys his work. He focuses primarily on FACTS and UnForm but also works with all aspects of FACTS and associated modules. Josh loves working with people and resolving the issues they bring to him. He works hard to make every situation better for those he serves by finding the very best solutions. Josh has collaborated with numerous customers to design and create the varied solutions they have requested, always working to confirm that each enhancement is designed to make FACTS run more efficiently and effectively to best meet the needs of the clients he helps. His dedication to customer satisfaction is at the heart of every project he undertakes.