Price Level: The system displays the price level information in the upper portion of the screen.
Use these fields to specify information for a credit memo header.
This window contains all the possible fields for the Credit Memo Entry Header.
1. Doc/Cust
Customer
The customer number for the order confirmation.
In this field, you can specify the customer code or document number. You can press F2 to search for a customer code. Refer to the Customer Search topic for details about searching for customers.
Credit Check Note: The system performs a customer credit check for each customer during Sales Order entry programs based on the Credit Limit value and the number of Credit Check Days entered on the Accounting tab of Customer F/M. For additional credit check processing details, such as disputed invoice processing, adding customers on-the-fly, or displaying customer aging , refer to the Customer Credit Check topic.
To specify a new customer for the sales order, you can access the Quick Customer Add dialog box, which is used add customers on-the-fly.
When a new customer is added by using the F1-Add feature in the order entry programs, the customer credit check field value is loaded from the default in the AR Static Control record. You cannot specify credit check information this screen. If you need to modify the customer credit information, access AR Customer F/M.
Document
You can specify the confirmed sales order # that you want to modify or direct invoice number. You can press F3 to search for documents.
2. Ship-to
The system displays the ship-to code entered on the sales order or direct invoice along with the full ship-to address. Edit the ship-to code, if necessary.
If a customer requests to have an order shipped to an address other than its usual shipping address, use the Temporary Ship-to feature to facilitate this request. You can Press F2 to search.
Creating a temporary ship-to address
1. Press F3 in this field.
2. In the Ship-to Address window, specify the alternate ship-to information.
3. Choose OK to return to the main entry screen. Notice that TEMP now appears in the Ship-to field, rather than SAME.
Price Level: The system displays the price level information in the upper portion of the screen.
3. Invoice
Enter the confirmation date, usually the system date.
4. Shipped
Enter the date the order ships to the customer. The system displays the current system date as the default.
Enter a new credit memo (process overview)
Delete an existing credit memo
Add line items (includes line-item entry fields)
Find line items in the browser
Designate a line item for direct ship
Creating BOM items (kitting, on-the-fly)