The Remote Customer/User F/M program allows you to maintain information of customers who use the Remote Order Entry System. This program provides crucial data identifying the remote user as a customer instead of a standard user as well as other information on the user. Enter all data relevant to your requirements for security and controlled access.
Note: It is not the responsibility of Infor to support, maintain or recommend any software or hardware to be used to maintain the connection between you (the distributor) and your remote customer's computer. Please consult with your hardware/software supplier for specific recommendations for your installation.
If you are inquiring on an existing remote customer, enter the customer’s number and select the Customer Activity tab to view the following information:
Resetting failed logins. Remote user login attempts are tracked and processed using settings from System Control F/M just like all other user accounts. Select the Security tab of System Control F/M and set the Invalid Login Attempts field 0. Then select the General tab and deselect the Disable Login flag for this user.
Click Field Descriptions for information on each field.
For more detailed information on file maintenance programs, consult the following topics.