The Service Order system provides enables you to enter and maintain service order information in the processing cycle.
The system is comprised of two programs:
Service Order Entry Use this program to enter service orders can on-the-fly (i.e., before the contract is on file) or after contracts have been approved. The service contract outlines which pieces of equipment can be serviced for each customer, whereas the service order provides the details of an actual service request. The service request can be a routine service (such as a meter reading), a preventative maintenance or an equipment repair. The program allows up to 999 service or sale item entries.
Printed service orders are referred to as work tickets.
This program is part of the Sales Order Management Suite so its layout and function similar to Order Entry, Confirmation Entry, Direct Invoice Entry, Credit Memo Entry and Counter Sale Entry.
Work Ticket Print Use this program to print or reprint work tickets. Tickets can be printed individually or in batches.