Credit Memo Entry Line Detail window

Field

Entry

Item

This information is display only in the Line Detail window.

You can enter or change an item number in the line item entry section of the main Direct Invoice screen.

Ü If an asterisk (*) appears after the item number on the main screen, it indicates that the line number is on hold because the user does not have authorization to ship items from the shipping warehouse. To ship the item, an authorized user must approve the line at the line approval dialog box that appears during line item entry or that user must approve the line in the Item Shipment Approval Program (SOE520).

Description

Enter a new item description, if necessary.

Customer Item

Enter the customer’s description or reference number for this item, if applicable.

Item notes

Choose the link the view any notes entered on this item. (Enter notes through the Item Inquiry program, access code ii).

Taxable

Indicate whether this item is taxable. The program defaults to the Taxable setting in the item’s master file (see Item F/M).

Quantity

Shows the quantity of the item the customer is returning.

Edit the quantity, if necessary.

Press F2 to change the unit of measure. This can be used if, for example, the default UM is each but the customer wants to order a box.

UM

The unit of measure field is display only. Change the UM from the quantity field.

For a standard part number, the system uses the unit of measure (UM) from the Standard Part Number record as the default selling UM instead of the default selling UM in the Item F/M record. If you select not to use the standard part number UM or the standard part number UM is blank or not a valid selling UM for the item, then the system uses the standard default UM for the item.

Reason

Shows the returns code entered on the main screen. Edit the returns code, if necessary. Press F2 or select the Search button to find a code.

Return codes can be created and maintained in the Returns Code F/M, located on the SO Infrequent File Maintenances menu.

Returns codes can be one of two types: returns or allowance. Use a return type returns if the customer is returning merchandise that can be put back into inventory.

Use an allowance type return code if you are refunding the customer for merchandise that cannot be returned to inventory, for instance broken or defective product.

The type appears on screen once you select a code.

Price

Shows the price entered on the main screen. Edit the price, if necessary.

Press F2 to change the pricing unit of measure.

Press F3 to select to use the Price Search feature.

Ü Administrators can turn off the Price Search feature by deselecting the Price Search flag on the Line Prompt tab of the SO Entry Options F/M .

If the Price Option windows is toggled on in the View menu, a window appears with pricing options.

In the price field, enter one of the following options to select a price from the price window: S-Standard, C-Contract, D-Default, T-List, L-Last, L#-Price level, Q#-Quantity break, U-user override – you keyed in a price.

UM (pricing)

This field is display only.

Shipping Whse

Indicates the warehouse from which this item is shipping. Press F2 to search for another warehouse. A ds appears in the warehouse column of the item browser when you return to the main screen.

If the order taker indicated that the system should pull the ordered quantity from another warehouse, that warehouse code appears in this field instead of the warehouse code that appears in the document header which indicates the initiating warehouse.

Ship Direct

If the selected item is a temporary or catalog item, this flag is enabled. Select it (or enter Y) to indicate a direct ship on this item.

Direct ships automatically set the ordered quantity to backordered.

Ship Via

Indicates which shipping method needs to be used for this item if the item is being returned to the customer. Press F2 to search ship via codes.

This ship via is in effect for all items shipping from the warehouse indicated in the Shipping Whse field. In other words, if you change the ship via from UPS Ground to FedeX Second Day Air, all items shipping from the warehouse or ship Federal Express Second Day Air.

Vendor

For a direct ship, enter the vendor shipping this item. Press F2 to search the list of vendors.

Location

Display only field. Shows the item’s location in the shipping warehouse.

Weight and UM

For temporary or catalog items, indicates the item’s per unit weight.

Browse warehouses

Click on the link or press F9 to view available, on hand, on order and backordered quantities for other warehouses.

Fields

Entry

Unit cost

Indicates the unit cost of the selected item. The Default Cost control in SO Static Control F/M determines what the program defaults to in this field.

GM%

The program automatically calculates the GM%. The Gross Margin % Basis control in System Control F/M determines whether this number is based on price or cost. (System Management-->File Maintenance-->System Control F/M).

Cost Extension

The program automatically multiplies the unit cost by the ordered quantity and displays the cost extension. This is display only information.

Discount Amount

Indicates the dollar amount to discount off this item. The program automatically calculates the equivalent percentage discounted. It also multiplies the dollar amount by the ordered quantity and displays the discount extension to the right.

This field is enabled if the Invoice Discounts control in SO Static Control is set to Use Dollar Invoice Discounts.

Discount %

Indicates the percentage by which to discount this item. The program automatically calculates the equivalent dollar amount discounted. It also multiplies the dollar amount by the ordered quantity and displays the discount extension to the right.

This field is enabled if the Invoice Discounts control in SO Static Control is set to Use Percentage Invoice Discounts.